Transforming Care Delivery of a Transplant Clinic

Effective Design and Technology Strategies for Efficiency and Collaboration


EDRA55 conference

Thursday, June 20, 2024
5:15 pm (PDT)

Portland, Oregon

The University of Wisconsin Hospitals and Clinics partnered with Flad to establish the new Pleasant T. Rowland Transplant Clinic in a prominent, repurposed space of the existing hospital. Opening in October 2022, the new clinic consolidated care to one location and created a more streamlined experience for patients, guests, and staff.

At the upcoming EDRA55 conference, Flad Director of Healthcare Research Kara Freihoefer will lead a breakout session in which she will share findings from a comprehensive post occupancy evaluation (POE) of the new 16,000-square-foot clinic. Learn how the team transformed care delivery with effective design and technology strategies for efficiency and collaboration.

Key takeaways:

  • Learn about a POE approach and supporting results for a precedent study on transplant clinic design.
  • Learn about the investment and involvement of successful technology integration in a healthcare setting.
  • Discover how e-synch boards help to streamline clinic staff workflow and communication.
  • Understand effective design features of workrooms and teaming stations in a clinic to enhance usage and communication.

About the event >
The Environmental Design Research Association (EDRA) 55th annual conference is hosted by the University of Oregon and will center on promoting human-centric design that considers people’s prosperity, satisfaction, and well-being while celebrating sustainability, resilience, and diversity in the built and natural environment at all scales.

This presentation will provide results from a comprehensive post occupancy evaluation (POE) of a new 16,000-square-foot Transplant Clinic that is part of a major academic medical center in the Midwest. The clinic relocated into a compact and repurposed space in a prominent location of the existing hospital in October of 2022. The overall project vision was to "provide the best patient, provider, and staff experience and to remain one of the top transplant centers in the country."